Privacy Policy

Last Updated: June 25, 2026

Who We Are

This Privacy Policy applies to the website maintenancechef.com, operated by Maintenance Chef (RCM Legacy Capital, LLC), a commercial kitchen equipment repair company headquartered in Denver, Colorado. When we say "we," "us," or "our," we mean Maintenance Chef and RCM Legacy Capital, LLC.

Questions about this policy? Contact us at service@maintenancechef.com or call (720) 244-1065.

What Information We Collect

We collect information in two ways: information you give us directly, and information collected automatically when you use our site.

Information you provide directly:

• Your name, phone number, email address, and business name when you submit a service request or contact form
• The message or service description you include in form submissions
• Your name, email, resume, and background information if you submit a career inquiry

Information collected automatically:

• Pages visited, time spent on pages, and navigation paths (via Google Analytics 4 — anonymous)
• General geographic location (city/region level — not your precise address)
• Browser type, device type, and operating system
• Referring website or search engine that brought you to our site

We do not collect payment information, social security numbers, or any financial data. We do not have user accounts or logins on this website.

How We Use Your Information

• To respond to your service request, schedule a repair visit, or answer your inquiry
• To contact you about your service appointment or follow up after a completed repair
• To evaluate career inquiries and contact qualified applicants
• To understand how visitors use our website so we can improve it (Google Analytics)
• To measure the effectiveness of our marketing efforts

We do not sell your personal information. We do not use your information to send unsolicited marketing emails or texts without your consent.

How We Share Your Information

We share your information only in the following limited circumstances:

• Service providers: We use Google Analytics (Google LLC) to analyze website usage. Google may process data on their servers in accordance with Google's privacy policy.
• Form processing: Contact and service request form submissions are processed and delivered to our team via our web hosting platform (WP Engine) and email system (Microsoft 365).
• Legal requirements: We may disclose information if required by law, court order, or to protect the rights and safety of our customers, employees, or the public.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Cookies

Our website uses cookies — small text files stored on your device — in the following ways:

• Google Analytics cookies: Used to collect anonymous usage data about how visitors interact with our site. These cookies do not identify you personally.
• WordPress session cookies: Used by our web platform to maintain basic site functionality. These are not used to track you across other websites.

Most web browsers allow you to control cookie settings. You can set your browser to refuse cookies or to notify you when a cookie is set. Note that some site features may not function correctly if cookies are disabled.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Data Retention

We retain contact form submissions and service request information for as long as is reasonably necessary to fulfill your service request and maintain business records. Google Analytics data is retained for 26 months by default per Google's standard settings. Career inquiry submissions are retained for up to 12 months.

Your Rights

You have the right to:

• Request a copy of the personal information we hold about you
• Request that we correct inaccurate information
• Request that we delete your personal information (where we are not legally required to retain it)
• Opt out of any future marketing communications from us

To exercise any of these rights, contact us directly using the information below. We will respond within 30 days.

Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information through our site, please contact us and we will delete it promptly.

External Links

Our website may contain links to third-party websites (such as our Google Business Profile or social media pages). This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Contact Us

Questions or concerns about this Privacy Policy or how we handle your information? Reach us directly: